Terms

Rovepin designs websites and provides local-SEO services as described on our website and in your signed proposal. The specific scope for your project is set out in that proposal; these terms apply to all engagements unless a signed agreement says otherwise.

Engagements include a one-time upfront fee plus a monthly retainer, both set out in your proposal. Monthly retainers are invoiced at the start of each month. Accepted methods: bank transfer and, if enabled on your invoice, credit card via Stripe. Invoices are due within 14 days. Late payments accrue interest at 5% per month (or the maximum allowed by law) after 30 days overdue.

Monthly plans have a minimum term of 3 months. After that, they continue month-to-month and you can cancel with 30 days' written notice by email.

Upfront fees paid before work begins are refundable minus any work already completed. Once a project is under way, the upfront is non-refundable. Monthly fees are not refundable for partial months.

Upon receipt of full payment for a project, you own the rights to the final designs and custom code produced specifically for your project. Open-source libraries and third-party components remain under their respective licenses. Rovepin retains the right to showcase the work in a portfolio and case studies unless you ask us in writing not to.

Domain registration, SSL certificates, premium plugins, hosting overages, paid advertising spend, and similar third-party costs are billed at cost and passed through to you. We will notify you in advance where practical.

• Provide timely feedback so we can keep the project moving.
• Provide accurate content, imagery, and business information.
• Provide access to any accounts we need (domain registrar, Google Business Profile, hosting) when required.
• Use our deliverables lawfully and in line with third-party licenses.

Each party agrees to keep confidential the non-public information shared by the other party during the engagement and to use it only to perform the agreement. This clause survives termination for 3 years.

We warrant that our work will materially match the scope we agreed in writing. To the extent permitted by law, we disclaim any implied warranties of merchantability or fitness for a particular purpose. We cannot guarantee specific search rankings — SEO outcomes depend on many factors outside our control, including search-engine algorithm changes and competitor behavior.

To the maximum extent permitted by law, our total liability for any claim arising out of or relating to this engagement is limited to the fees you paid us in the 12 months preceding the event giving rise to the claim. We are not liable for indirect, incidental, or consequential damages.

These terms are governed by the laws of the Province of Ontario, Canada, and the federal laws of Canada applicable therein, without regard to conflict-of-laws principles.

We'll first try to resolve any dispute by direct, good-faith discussion. If that fails, the dispute will be submitted to the exclusive jurisdiction of the courts of the governing-law region above.

We may update these terms from time to time. Material changes will be flagged by updating the date above; continued use of our services after an update constitutes acceptance.

Questions about these terms: hello@rovepin.com.